Have A Heart Polish Pottery Lidded Box

 Return Policy

At The Nested Egg, we strive to curate a collection of vintage collectibles that delight and inspire. We understand that sometimes an item may not meet your expectations once it arrives. Should this occur, we are committed to facilitating a smooth and efficient return process.

Initiating a Return

To initiate a return, please contact us via email at thenestedeggshop@gmail.com within three days of receiving your item. This prompt communication ensures we are prepared to process your return swiftly.

Return Conditions

- Time Frame: Items must be returned to us within 14 days of delivery.

- Condition* Returned items must be in the same condition as they were when received, as documented in the listing.

Refund Process

Once we receive the returned item and confirm that it meets our return conditions, we will issue a refund for the original purchase price of the item. Please note that original shipping charges and return shipping costs are non-refundable. Refunds will be processed to the original method of payment.

Feedback

We value your feedback as it helps us improve our service and collection. Please feel free to share your experience with us after your transaction is complete.

Shipping Policy

As a small, family-operated business, we appreciate your understanding and support as we handle each order with personal care.

Processing Time

Please allow up to 3-5 business days for order processing. Our commitment to quality means each item is carefully packaged by hand to ensure it arrives safely at its destination. We will notify you once your order has shipped.

Domestic Shipping Only

Currently, we only ship within the continental United States. This allows us to focus on providing the best possible service and delivery experience for our customers.

Shipping Method

All orders are shipped via USPS, providing reliable and timely delivery directly to your doorstep. You will receive a tracking number via email as soon as your package is on its way.

Shipping Costs

Shipping costs vary depending on the size and weight of the item and will be calculated at checkout. We strive to keep shipping prices fair and transparent.

Contact Us

Should you have any questions about your order or shipping arrangements, please do not hesitate to contact us at thenestedeggshop@gmail.com. We are here to assist and ensure your shopping experience is as enjoyable as receiving your vintage treasure.